Privacy Policy

At FH Wealth, protecting your privacy is a core commitment. This policy outlines how we manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

To provide tailored financial advice and services, we may collect:

• Personal details: name, age, occupation

• Financial data: income, expenses, assets, liabilities

• Tax File Number (TFN)

• Partner and dependent information

• Insurance details

• Health information (only when relevant and with consent)

• Identity documents (for AML/CTF compliance)

• Information via forms, calls, or digital communication

• Data from authorised third parties

• Website usage data (non-identifiable, via cookies)

How We Use Your Information

We use your personal information solely to deliver financial advice and related services.

Disclosure of Information

Your information may be shared with:

• Product providers (e.g. investment or insurance companies)

• Internal staff

• External compliance auditors

• Accountants, solicitors, and other professionals (with your consent)

• Legal or regulatory authorities (as required)

• Overseas entities (e.g. foreign tax authorities)

Overseas Disclosure

To support our services, we may disclose information to overseas organisations, including:

• IT and administrative providers

• Cloud-based storage systems

We take reasonable steps to ensure:

• Secure digital communication

• Confidentiality agreements

• Compliance with APPs

Data Storage and Security

We safeguard your information through:

• Locked physical storage

• Secure financial planning software and servers

• Firewalls, password protection, and Multi-Factor Authentication

• Off-site encrypted backups

• Restricted access to premises

Records are retained for up to 7 years, after which they are securely destroyed.

Access to Your Information

You may request access to your personal information, subject to legal exceptions. If access is denied, we will provide a written explanation.

Correction of Information

If your information is inaccurate or outdated:

• Contact us with supporting details

• We will update it promptly or explain why we cannot

• You may request a correction note be added to your record

Contact Us

For privacy inquiries or complaints, please contact:

Felix Humphries
📧 hello@fhwealth.com.au
📞 0411 535 985

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC):
🌐 oaic.gov.au/privacy
📧 enquiries@oaic.gov.au
📞 1300 363 992